Privacy Policy

Privacy Policy

This policy was last updated on 14 May 2019

At O4 Research, privacy begins with trust.

We believe that trust is a core privacy value and essential to our mission to support the development of innovative medicines and healthcare services by delivering clinical research excellence for pharmaceutical, biotechnology and consumer health companies. We respect your privacy, are committed to protecting your personal data and our privacy policy is therefore centred around our dual aim to drive trust in how we engage with people and how we access, use and transfer information about people.

Please read the complete Privacy Policy which will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Overview

This privacy policy describes the types of information that O4 Research has access to, how this data is collected, used, stored, shared, protected and how you can contact O4 Research regarding how your personal information is handled.

Collection and Use of Your Personal Information

You can navigate through the majority of the o4research.com website without providing any personal information, however there may be occasions when O4 Research requires personal information about you in order to provide the information or services you are requesting. We shall ask you when we need information that personally identifies you (‘personal information’ or ‘data’ as used herein) and we collect information in several ways.

This may include registration to receive general automated information updates or when completing the Contact Us section of the website, where your name, employer name/occupation and email address will be captured; or when applying for an opportunity to join our team and you upload your CV/ application form. At all times, the information requested from you will be based on your interest in our company.

www.o4research.com so collects certain information about your computer hardware and software such as browser type, IP address, domain name, access times and number of visits through the use of cookies and other technologies. A cookie is a file that our web server may send to your computer when you access the O4 Research website. This file is then stored on your computer upon entering information into a form or data field on the website and the cookies allow the website to remember your personal preferences, such as sections of the website that you visit frequently. You can learn more about cookies by visiting www.allaboutcookies.org. This data, which may be shared with our affiliates or partners, is used to maintain and monitor website performance and content, quality of the service and your browsing experience.

O4 Research may use your personal information to contact you, to respond to your request about a service offering in support of our business needs; for administrative purposes such as, to develop our services, improve our website, comply with regulatory requirements and legal requirements as appropriate under applicable law; to market our services, such as receiving periodic communication from us regarding upcoming events, offers and new services; to progress employment applications; or to conduct an online customer survey.

In some cases our use of your information is based on your consent, for example where you sign up for alerts from us in which case you can withdraw your consent at any time by following the unsubscribe link on O4 Research emails. O4 Research will respect your choice and privacy rights and will not collect any personal information about you unless you voluntarily chose to provide us with it. O4 Research will process your data lawfully, fairly and for specified, explicit and legitimate purposes only. Data will not be kept as personally identifiable format for longer than is appropriate or necessary for the purposes for which it is being processed and for O4 Research to comply with any applicable legal obligation.

Appropriate technical, administrative and physical measures will be taken to protect personal information within our possession from loss, misuse and unauthorised access, disclosure, modification and destruction.

When We Share Your Information

O4 Research may be obliged to disclose certain personal information to third parties such as governing regulatory authorities or as may otherwise be necessary for O4 Research to comply with a legal obligation or demand or to protect the legal interests or other rights of O4 Research. It may also disclose certain personal information to selected and approved third-party service providers which require the use and/or creation of personal information and to support our business operations. We require all third parties to handle personal data in accordance with appropriate contractual privacy and security provisions, local legal requirements and this Privacy Policy. By doing so, we ensure that personal information is treated with the same high standards as if it were our own.

Disclosure of Your Personal Information

We primarily process personal data within the European Economic Area (EEA). Some of the systems that we use may be hosted outside of the EEA and countries deemed as not having the same adequate levels of protection for privacy. When we process data in these countries, we will always ensure that this is done in accordance with Data Protection Law and make use of standard contractual clauses and other provisions within the GDPR. Dependent on the clinical research study’s Sponsor and study specific content, your data may be processed in additional countries, which will be governed by the other party, who will provide you their privacy notification and supporting information at that time.

Sensitive Personal Data

O4 Research will not normally receive Sensitive Personal Data defined as demographic data (e.g. sex race, colour, ethnicity, religion) through its website. If you choose to provide us with Sensitive Personal Data, O4 Research may process this data for the purposes of equal opportunities monitoring, or if required for the performance of your employment contract, subject to appropriate security safe guards and local legal requirements. If required by local law, your explicit consent may be obtained to the processing of sensitive personal data.

If your application for a position in O4 Research advances, your personal information (including Sensitive Personal Data provided), will be processed in accordance with O4 Research’s Employee Confidentiality and Privacy Policy.

Your Personal Data Rights and Privacy Choices

You may contact us at any time if you have questions about this Privacy Policy or the Personal Data we collect about you and you have numerous rights to the personal information that O4 Research holds about you. Under applicable data protection law, you may be entitled to request access to and/or rectify, block, or erase your Personal Data, transmission to another controller, withdraw your consent at any time (this does not affect the lawfulness of previous data processing activities), or object to any use of Personal Data.

To exercise any of these rights, please refer to contact information below and O4 Research will assess your request and will respond within the relevant legal time limits. If you disagree with the accuracy or completeness of any personal information please notify O4 Research as per ‘Contact information or Complaints’ section below and we shall endeavour to resolve any issues concerning your personal information. If O4 Research is not able to provide the requested information or make the change you request, you will be provided with reasons for such decision.

Privacy of Children

www.o4research.com is a general audience site and no part of the site is structured to attract children nor is it intended for children. O4 Research does no knowingly collect any personal data from children. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Changes to our Privacy Policy

We will only use Personal Data in the manner described in the Privacy Notice in effect when the information was collected from you or as authorised by you. However, and subject to any applicable consent requirements, or if required by law, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. O4 Research encourages you to review this Privacy Notice regularly for any changes. Any Personal Data collected upon your continued use of O4 Research services will be handled in accordance with the currently posted Privacy Policy.

Contact Information or Complaints

In order to exercise any of your data protection rights, a request should be made to dpo@o4research.com or by writing to us using the address below. Using reasonable efforts, O4 Research will promptly respond to any queries or complaints and may request information to verify your identity prior to implementing your request. If you are not satisfied with our response and as per local law you are also entitled to lodge a complaint with your local data protection supervisory authority. The lead supervisory authority for O4 Research is the Information Commissioner’s Office (see https://ico.org.uk)

If you wish to provide us with any feedback or have any questions or comments relating to this policy these should be submitted to the O4 Research Data Protection Officer as follows: Data Protection Officer, O4 Research Ltd, Queen’s Road, Titanic Quarter, Belfast, BT3 9DT, Northern Ireland and dpo@o4research.com

Get in Touch

When you contact O4, you come in on the top floor, with early access to our senior management team.

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